A robot is only as good as the service behind it. This is what FLYHORIZ commits to its distributors and their end users.
A robot is only as good as the service behind it. FLYHORIZ backs distributors with the parts, documentation and technical cover their market expects.
Warranty terms are confirmed per model and per contract, with serial-number based claim handling through your account contact.
Wear parts and consumables — brushes, filters, squeegees, drive wheels, batteries — available for every model in the range.
Diagnostics, installation and configuration guidance by email or WhatsApp, in English and Chinese, for your technicians and their customers.
Structured onboarding on operation, maintenance and troubleshooting so your team can resolve first-line issues locally.
User manuals, quick-start guides, specification sheets and fault-code references supplied with each model.
A defined RMA process for defective units — diagnosis, repair or replacement under the agreed warranty terms.
